Tag Archives: Soft Skills Training

Capsule Team Building Workshops as a part of an Event

Hello Peeps!!! I know it’s been a really long time. We have been a little busy with some interesting work recently. Last week we did some team building workshops for a client which I’d love to tell you about.

I know you guys must be thinking “What’s so interesting about a team building workshop?”. But let me tell you, these workshops that we did for this client were not like the ordinary one and two day team building workshops that we generally do. These were small one hour workshops, which were a part of a big learning week event. So it just struck me, why not write about it and share it with you guys!

The participants for these workshops were junior level employees, the youngest of the lot. We all know how hard it is to please young blood! They are always short on time and are on the lookout for quick results. So we were expected to do some really good work.

Coming back to our original topic; these participants were participating in various events at the learning week that was organised in their office. Having plenty of team building experience, we were hired for doing the team based learning part for them.

We were doing these one hour team building workshops back to back the whole day. It was exhausting, but trust me guys, it was super fun. We did four different activities for four different batches. The participants had some real fun doing these activities.

Team Building together

Team building is definitely not something that can be taught inside a classroom and not theoretically for sure! People need to experience the feeling of team bonding. Experience what doing things together feels like. Experiential learning, as we call it.

Such small one or two hour workshops can also make a difference. Of course a full day team building workshop will give the best results. But the smaller one’s can help your teams to take a break from their regular work schedule, have some fun and still gain some valuable insights from it. Can there be a better deal?

We at The Yellow Spot have done countless such outbound team building workshops for many of our esteemed clients. We believe in a complete blend of fun and learning. One can only experience the team bond when they enjoy working with the team.

The activities that we did at the learning week were very interesting. People enjoyed doing these activities and more than that they could easily reflect on what they had learned from them. That was truly the best part about it!

You know these team building workshops can only be successful when the facilitator is really good. Making the participants have fun and bringing out learnings in that short a duration is tough! Such workshops can completely go for a toss.

That’s why we ensure we give our clients the best facilitators. This is why our workshops are always very successful. In fact, our trainers and facilitators can always be trusted with this.

I would also like to share with you about what I realised about our i.e. The Yellow Spot’s team during these workshops. I noticed that we were amazing as a team ourselves. We had everything perfectly managed, right from the activity material to the debrief. We were spot on all through.

That is really what matters the most. When you are about to teach someone something, it makes no sense unless you yourself don’t follow it. As they ‘Practice what you preach’. I was really proud of our team. We displayed true team work to the people whom we were going to teach the importance of team work.

So yes, if you are looking at such learning week events or team building workshops for your team, we can help you with such inbound or outbound workshops. We specialise in giving you the perfect blend of fun and learning using various methodologies, customized as per your need.

Visit our website at www.theyellowspot.com and take a look at our gallery for pictures and videos of team buildings workshops we have done so far. You will definitely enjoy it. You can also check other offerings that match your requirements.

For more details you can always write to us on info@theyellowspot.info or call us at +91 9769733305. We will be happy to associate with you.

Is Email Etiquette Training Important?

What’s your take on Email Etiquette training? Do you think it’s important? How about me giving you some insights on it and then you can tell me whether you feel its important or not. Alright?

Written Communication

Some of us prefer using written communication over having a face to face or a telephonic conversation with a person. All my introvert friends, am I right? Well I’m pretty much the same so I can totally relate! However, what we don’t realise is that often we need to follow up on our written communication with either a phone call or a personal visit. Why, because written communication is not that easy. It is actually more difficult than the other forms of communication and can often lead to incomplete communication which later needs to be completed.

However, written communication is a more formal form of communication and is hence being used so widely in organisations nowadays. It provides a solid proof of what has been communicated which is good for us most of the time but can make our lives difficult when we land up making mistakes in our emails. So while oral communication may allow you to make a few mistakes here and there which you can cover up later, mistakes in written communication can create grave problems.

E-Mail Writing

The Email is one form of written communication that is used on a regular basis in businesses across various levels. Almost all the communication within and outside the organisation is conveyed over emails. Emails provide a quick way of transmitting information across the levels in the organisation and also between various organisations.

Keeping in mind the significance and extent of Email usage in business transactions nowadays, Email Etiquette has emerged as one of the skills that every employee needs to develop. It is for this reason that the need for Email etiquette training is on an all time high and is growing in leaps and bounds.

Poorly written emails, emails with mistakes or emails lacking professionalism can give a bad impression to the recipient about you and your organisation. One can also get into big problems because of emails being misinterpreted!

Need for Email Etiquette training
The emerging need for Email Etiquette Training
E-Mail Examples:

Let me give you an example of a bad Email to make my point clearer:

Hi Ms. ABC,

We are the No. 1 Corporate training company in Mumbai.  And we are looking for some sales people in our organisation. Send us your resume and you will get back to you sometime soon.

XYZ

Would you ever choose to work for such an organisation? I assume not! This email definitely sounds rude and is completely unprofessional.

Now, let me give you an example of how this email should have been written, i.e. a good email:

Dear Ms. ABC,

Greetings from PQR!

I represent PQR, a Corporate Training Company based out of Mumbai. We are currently looking for Sales Professionals who can help us strengthen our Business Development efforts and reach out to a larger audience.  

We came across your resume on RST and found your profile suitable for the same.

In case you would want to take up this opportunity, we request you to come down to our office on 25th July, 2017 at 11am for a initial round of discussion with our Head HR, Mr. EFG.

Please make a note our office address: _________________________________

Feel free to revert back with any queries.

Warm Regards,

XYZ

What do you think of this Email? Liked it? That is what creates the difference. The second Email is more polite, professional and complete. It has clearly been written with the recipient in mind and has tried to answer all the questions that the recipient may ask to avoid emails being sent to and fro.

Did  you know that a single email is enough to create an impression on its recipient? Therefore one has to be very careful about the content and formatting of the email. There are various things that have to be kept in mind while writing an email like the words being used, the length of the email, people marked in the mail, email forwarding, levels of professionalism, attachments, the subject line and many other things.

Sound complex? Well it’s not actually, provided you undergo a good Email Etiquette Training!

So coming back to my question, is Email Etiquette Training important? Am sure this article would have given you a good enough perspective for you to easily answer that question now!

Just like other forms of Business Etiquette Training, Email Etiquette Training has also become mandatory in the corporate world. If you feel that you need assistance in getting a better hold on writing great Emails, then now is the right time. Please request your organisation to train you on email writing right away, for this is on of those stepping stones that could take you ahead or could keep you from growing.

Companies have started realizing the important of training their employees on Email etiquette and are also investing big time in it just like they do for other forms of business etiquette training.

We at The Yellow Spot realise this growing need and provide Email Etiquette Training to our clients. Our Email etiquette training helps people in developing their email writing skills to a great extent and covers a large number of aspects, some of which we exhibited in the examples and discussion above.

If you are looking at training your people on email writing, do visit our website at http://www.theyellowspot.com/ to know more about us and our offerings. Feel free to connect with us for any Corporate Training and Consulting related queries. See you soon:)

 

Soft skills Training, No More Undervalued

Do you think soft skills training is undervalued even today? It is considered by default that technical skills or hard skills are of great significance in executing or performing any job. I completely agree! But, do you think just knowing ‘how to do the task?’  can help you perform the task effectively?

Well, If you ask me, I don’t think so. According to me, what plays a major role in performing a task effectively are the ‘soft skills’.

I have always read that soft skills training is somehow undervalued in organisations. This was true initially, when technical training was always preferred over soft skills training. Organisations back then had a mind-set, that it was important for an employee to simply get the job done without paying attention to how the job was being done. Other factors like punctuality, taking initiative, team work or the right attitude, were taken for granted and it was expected that these things would be understood by the employees.

But times have changed. Most of the organisations today, have identified the need for soft skills and are looking at soft skills training for their people. Why, because they have now realized that soft skills training plays a very important role in developing and growing their business.

As an individual moves up the corporate ladder, his or her technical skills don’t matter as much. What matters is his /her behavior in the organisation and ability to manage people. If an employee technically fits in an organisation but behaviourally doesn’t, it can get rather complicated for both parties!

What are soft skills?

Soft skills are personal and interpersonal attributes that are necessary for an individual to interact with others effectively. They are crucial for being successful personally and professionally. Some of the soft skills are personal effectiveness, communication skills, time management, stress management, business etiquette, etc.

Achieve goals using soft skills training
Achieve goals using soft skills

Let me give you an example of how soft skills can make a difference. We all had at least one favourite teacher during our school times whose class we really enjoyed, right? We also had at least one teacher whom we did not like. Why was this, because we could connect with one and not with the other one. If both were equally knowledgeable, what do you think was the difference? Why was it that we liked the one we could connect with and disliked the other one?

Let’s take another example. If you had to choose a doctor for yourself, whom would you prefer? A doctor who is patient with you and listens to all your problems and takes time to answer your questions or a doctor who will only treat you like one of the many patients who are waiting in a long queue at his clinic? Am sure you will choose the former.

So what do you think makes the difference?

Yes! You are right, soft skills. Knowledge and technical skills bring a host of opportunities, but its the soft skills that help you in unlocking these opportunities and achieving your goals by having the right attitude.

People with a positive attitude tend to have better interpersonal relations, making them good team members and even better leaders!

Soft skills training doesn’t just help in developing the required skills. It also helps in understanding the importance of these skills and how they can help an individual in getting better and being successful.

An important aspect of soft skills training is the trainer. There are a lot of soft skills trainers that are available in the market which makes finding a good trainer all the more important. After all, the trainer is going to be working on your mind for which you undoubtedly need to ensure that he/she is reliable. A good trainer should be one who experiments on himself and practises what he preaches. He should be able to facilitate learning and encourage participants to learn from themselves and from their fellow participants. Therefore a trainer with the right attitude and one who can create a safe learning environment is essential.

Are you looking for such effective and motivating soft skills trainers who can encourage your team and train them on soft skills in the best way possible? If you are, then we can help you.

We at The Yellow Spot, provide you the best workshops on various soft skills with the best and most effective trainers, with whom you will enjoy learning. Take a look at our list of offerings, specifically in the soft skills training on our website. Visit us on http://www.theyellowspot.com/or connect with us anytime.

Making Corporate Training Successful

The Corporate Training Business has started booming in the country since 1991 and has reached new heights in the past decade. Not only have new international companies entered the market, the local ones have also strengthened their hold and offerings and new ones are cropping up regularly.

Apart from needing prior experience, there are no barriers faced as such when entering into this business.

While many players have entered the business, sustenance and growth only happen of those who add value to the client and fulfil their needs.

Corporate training companies in India have not restricted themselves to offering only training programs.

At The Yellow Spot, we also started as a corporate training company in Mumbai offering Soft and Behavioural skills training programs across the country and have gradually spread our wings across the country using a blended approach of offerings.

Corporate Training
Corporate Training using the Experiential Learning Approach

We recruited trainers at strategic locations and also empanelled them at other locations. This helped create a robust team across 50 locations across the country.Later we decided to move into the Organization Development, E-learning, Content Design and Development, Leadership Development, Coaching and the Mentoring space.

This opened up various avenues for us as well as helped expand the services we could offer our clients.

Many training companies have also created and specialised in their own products, creating a niche market for themselves. They have also started marketing some products and services offered by international players who were looking at strategic partnerships in the country.

For the client however the single question prevails as to how these offerings will suffice their needs and benefit their employees.

The answer is simple. Whether a soft skills training company, a hard skills training company, an e-learning company or a leadership development company, one has to do thorough diagnostic of the client environment. One has to dig deep into the people and place to know what is prevailing. Unless you know the current environment you cannot build a bridge for the better. Another important point to consider is that the current environment in the organization has to be understood neutrally keeping the Consultants biases aside.

The second step is to co-create a learning road map along with the client.  Unless the client is fully involved, a fruitful intervention cannot be designed. That’s where most of the training companies in India or corporate training companies in Mumbai, corporate training companies in Pune, training companies in Delhi, corporate training companies in Chennai, corporate training companies in Bangalore, corporate training companies in Kolkata, etc.  miss out.

The temptation of suggesting the pill before finding the root cause of the problem can be very strong and it can actually lead the intervention to go astray. The trap is at times also created by the client assuming the consultant to be the expert and the consultant offering himself as the expert.

The fact is that most of the programs that are not co created usually don’t meet their expectations.

Another very important aspect is sustenance of the learning. This again is a co supported requirement. The post intervention aspect is very strongly required and the most neglected at times. Most learning interventions don’t yield results because they are looked at as one time interventions and not much effort is made to sustain the learning. Regular learning circles, follow ups, refreshers, action plans, transfer climate, projects and length of interventions actually help in sustaining the learning environment and eventually making the intervention a success.

If a corporate training company focuses on these elements then success is bound to be theirs. This also then raises the question that can they learn to refuse when they feel the requirements of conducting a successful  learning intervention are not being met by the client?

To learn more about how to make your learning interventions more successful, visit us at http://www.theyellowspot.com/