Tag Archives: Corporate Training Institutes in Mumbai

Beyond ‘good’ Corporate Training Institutes in Mumbai

Hello again, hope you’ll are doing really well:) Just thought I’d pop in and tell you something interesting that I realized the other day. Something that will help you in identifying which corporate training institutes in Mumbai really are different and can help you and your employees reach a whole ‘other’ level.

Sounds exciting? Well then, let’s go!

As you all know, we are currently in the midst of a huge change. I know GST is currently what change means to us, but I am talking about some other change, our change. Yes, The Yellow Spot’s change. We are changing and are changing really fast. Our logo, look and feel. We have some new members added on our team and with the renewed energy, we thought it was finally time to get a complete makeover!

Corporate Training Institutes in Mumbai
Our Makeover

Now don’t start jumping to conclusions and getting all anxious! Our old values, standards, service, all still hold true. Yes they do! Those are our foundation blocks and we will never go back on them:) So we will offer you the same reliability, transparency, creativity (although that’s increased with some of the new members!), quality and integrity. So what’s the change? We are bigger and better than before!

So coming back to my realisation. We were all sitting and discussing whether we wanted to change our values after the new energy coming in. We realized that we didn’t want to change them, but felt like something was missing.  These values were great, but they somewhere only provided a very heady feel of what we are and what we represent, if you know what I mean! The heart element that we all so strongly believe in was missing. They were what we would unanimously agree on, but something needed to be added and we were yet to identify the underlying current that would make these values all the more strong.

Since we had paucity of time that evening, we decided to park the values piece and relook at it a little later. The next day morning, I was pleasantly woken up by a Whatsapp video one of my colleagues had sent us. Off late, I haven’t been very regular when it comes to viewing Whatsapp videos. However, I felt a strong desire to take a look at this one and so I went ahead.

It was an Oprah Winfrey video where she spoke about what her mother had once told her. It was focused on ‘Touching Lives.’ The minute I heard that term, I knew that was it. I knew this was the missing term, the missing value. This was exactly what I felt I wanted to do being a part of a corporate training institute in Mumbai. I wanted to touch the lives of all our participants, client representatives, the hotel staff who look after us where we conduct the sessions, the drivers who take us to the sessions, the IT people who help us in the set up of equipment, and every person that we touched directly or indirectly through our various means of communication. Not to forget our entire team whose lives we touch everyday!

Corporate Training Institutes in Mumbai
Touching Lives

Oprah said that material things are good, but they are not the ones that are going to make us happy at the end of the day.  No matter how many cars, houses, clothes, shoes and other material possessions we have at the end of the day; if our relationships are not good it is all useless. Such objects can make us happy momentarily but they certainly do not have the potential to keep us happy in the long run.

I couldn’t agree less with her. Remember the last time you bought a new pair of shoes that you had been dying to buy? How long did the shoes make you really happy? One month? Less?

Think about it. All we all really want is for people to understand us and love us. Love is all that our heart’s truly desire. Am sure you can connect back to the feeling that you carried when you first fell in love with a cute girl or boy in your school or college. Amazing wasn’t it! Don’t you wish it could have lasted forever?

To tell you the truth, that feeling can last forever. Yes, it doesn’t have to end. How? In two ways, which actually feed in to each other!

  1. One is by touching other people’s lives and bringing happiness to them. This opens up our hearts and helps us get in touch with the love that we carry inside us. So expressing love actually helps us feel the love that is present inside us in such abundance.
  2. The other way is by directly getting in touch with our inner core, the source of love and permanent happiness. How? You’ll have to give us a chance to first touch your life and ignite that spark inside and then help you get in touch with it directly!

So are you ready to join us on this journey? A journey where we get together, spread happiness and make this world a happier place. A journey where we touch lives and help people fall in love with themselves.

If you are then please connect with us. You can visit our website http://www.theyellowspot.com/ and join us in our endeavour.

P.S. I messaged my colleague and told him how I loved the video. Before I could actually told him that I see ‘Touching Lives’ as the missing link, I received a message from him saying the same! The best part about it was that it also resonated with the entire group. We all felt the same and knew that this was a value which we had been looking for!

If you ask me, this is what sets us apart from other Corporate Training Institutes in Mumbai. This is what you need to look for when you look for corporate training institutes in Mumbai. Not just a head, a good heart too!

Facts about Corporate Training Companies in Mumbai

I am back with my discussion on Corporate Training Companies in Mumbai.

If you remember, we were looking at areas that these companies need to look at to take them to the next level.

So let’s continue with the points:

  1. The next step for a top corporate training company would be to check the outcomes that the client wants from the program. We must also assess whether this outcome can be accomplished in the timeline provided by the client and whether it needs more inputs before, during and /or after the program.

Here one needs to be able to identify the existing gap properly, whether it is a skills, knowledge or an attitude gap. Attitude gaps usually takes the longest to fill over skills and knowledge gaps. Coaching and counselling are usually the best way to go about with them.

Take a note of what I’m going to tell you now carefully as here is where most of the corporate training institutes in Mumbai as well as solo trainers often falter. Very often in the fear of loosing the business we give in to the client’s demands. We land up promising to deliver objectives that are not possible in the given time and/or in the methodology the client approves. This eventually leads to unsuccessful training interventions.

Most successful training programs are well assessed, delivered objectively using instructional design techniques and are followed up well post the delivery. However the ground reality is that due to paucity of time, funds and pressure from business; very often clients wants everything to be delivered in one go. They lack the resources to spread the intervention across a longer duration and more often than not do not even give enough time given to the pre and post program work. The results in poor programs which either do not create the expected change or create a very short term impact with low learner retention.

To tackle this problem, my suggestion is to follow a middle approach. A consultant can suggest what is good or ideal and look at the training not as a one day event but as an intervention. He can openly suggest his or her findings as well as accept the clients challenges, clearly sharing what outcome is possible in the time allotted. A good training intervention is always a joint effort and not one person’s responsibility. Thus if the consultant joins hands with the client in fulfilling the objectives; the outcome is better, there are no false expectations set and the consultant can go ahead doing his best in whatever opportunity he has been given without taking the entire burden on himself.

Corporate Training Companies in Mumbai
Joining Hands with the Client

4. Most training programs and interventions land up being person dependent and largely dependent on the knowledge and skills of the trainer and his interpretation of the organisational issue at hand. This typically results in a trainer being able to only partly solve the issue at hand due to his limited knowledge and experience as an individual, leading to very few training programs being successful in creating the desired change in individuals and organisations.

This is where corporate training companies that have diverse trainers and consultants have an upper hand. If these trainers can all lend their expertise to the training intervention, then it becomes more holistic in nature and can successfully solve the issue at hand.

  1. Most of the theories and concepts that are used during delivery are picked up from the west and are well accepted and applied blindly without much doubt. Some of these concepts come with good research and backing while many of them are just eastern philosophies which are repackaged and sold back to the east in a flashy costlier form!

Trainers and training companies need to ensure they use concepts that actually tackle the organisational issue and not just offer good sounding concepts that may result in not meeting the objectives.

Am sure I have given you enough food for thought right now and am hoping it will help in making your training interventions more successful. Once Corporate Training Companies in Mumbai start looking at interventions holistically and truly look at partnering with their client stakeholders at every front there’s no stopping them. If they can have a consultative approach towards their interventions and also have a long term approach over a short term one, they can definitely look at being one of the top Corporate Training Companies in Mumbai.

Have something you would want to discuss to help you take your training interventions to the next level? You can definitely contact us by visiting our website http://www.theyellowspot.com/

Facts about Corporate Training Institutes in Mumbai

There are many Corporate Training Institutes in Mumbai. Some are large and have a large sales force and in-house training delivery team, while others are individual trainers who operate from their homes, what we call one man armies!  There are also many aspiring trainers in the market, some of whom have elementary knowledge and no formal experience. All three are constantly competing with each other to grab their share of the training pie.

Apart from these three categories, their is a fourth category that we most certainly cannot leave out. It’s the training managers, learning officers and process trainers that form the in-house functional and behavioural trainers teams who conduct programs for their respective organisations.

Each of these categories have their own specialities, strengths, lacunas and challenges that they face while trying to accomplish the required outcomes.

Although the training industry in India is a multi billion rupee industry, yet it is rather unregulated and there are no set standards that everyone follows. On one hand this leaves room for a lot of creativity at work, while on the other it gives rise to glaring gaps in the quality of training delivered.

If training is to be successful in fulfilling the required outcomes, it has to follow some standardised methods and processes. Let’s have a look at some of these:

  1. The first and foremost area to explore is whether training is the solution to the issue being faced. I know you are surprised to read this as my first point but I think it the first question that needs to be asked!

On many occasions I see leaders looking at training as a solution to everything. However they forget that the issue might be due to other reasons and training might just provide a temporary solution. Training employees cannot solve all your system, process and leadership issues.

2. Now if we have identified that it is a training issue then we need to identify exactly where the training is required. Very often leaders think that if they train their employees then everything will change. They however often forget that change has to be driven top-down. It’s first the leaders that need to change and this wave of change needs to then percolate to the rest of the organisation. We sometimes forget that actions are louder than words and if we change first the rest of our team will automatically follow.

So the question is that what can help us decide whether the issue at hand is a training issue or not and if it is one, then how do we make a program that is effective enough to produce the desired change in the organisation?

My experience of having trained for the past 11 years tells me that to decide if this is a behavioral training need is possible only when you do a thorough Training needs analysis and identification. This means you need to talk to various different people in the organization to get an idea of the situation and the need in its totality and understand the commonalities as well as the outliers. Trainers need to learn to probe neutrally to avoid bringing in personal biases and that is where i find Edgar Schein’s human process consulting techniques very helpful.

Corporate Training Institutes in Mumbai
Exchanging ideas with the Client

These techniques help us in identifying the common factors and also the not so common ones! Once these factors are identified, we can then present the findings to the concerned stakeholders, the top executives to be ideally involved in the process.

By effective probing we can successfully make them share what they think about the same and then help them zero in on developmental areas, some of which they need to work upon internally and some which can be addressed by hard skills or soft skills training.

Hmmm…Got you thinking? Well I’m going to leave you with these thoughts right now and will catch up with you soon to share some more thoughts on what can take Corporate Training Institutes in Mumbai to the next level. In the meantime I’d love to hear your views on the same. Do get in touch with us by visiting our website http://www.theyellowspot.com/ See you soon:)